PROCESSING + SHIPPING

WE APPRECIATE YOUR PATIENCE AND UNDERSTANDING AS WE CAREFULLY GO THROUGH THE STEPS REQUIRED TO COMPLETE YOUR ORDER WITH ALOHA AND ACCURACY.

DUE TO COVID-19, PROCESSING + SHIPPING TIMES MAY BE DELAYED.

PROCESSING

PRE-MADE ITEMS (keychains + Hua Charms)

PLEASE ALLOW UP TO 10 DAYS FOR YOUR ORDER TO BE PROCESSED & READY TO SHIP.

What are “PRE-MADE” items? Any items that are not “customized” (i.e., keychains, Hua Charms)

custom keychains

PLEASE ALLOW UP TO 2 WEEKS FOR YOUR ORDER TO BE PROCESSED, CUSTOMIZED & READY TO SHIP.

CUSTOM Signs

PLEASE ALLOW 3-4 WEEKS FOR YOUR ORDER TO BE PROCESSED, CUSTOMIZED & READY TO SHIP.

What are “CUSTOM” items? Custom Signs (e.g. Ohana Signs, Double Text Signs, & Single Text Signs)

SHIPPING

ENJOY $5 FLAT RATE SHIPPING ON ALL ORDERS.

ONCE YOUR PACKAGE SHIPS, YOU WILL RECEIVE AN EMAIL NOTIFICATION EMAIL WITH THE TRACKING INFORMATION.

PLEASE USE THE LINK TO TRACK YOUR PACKAGE(S).

IMPORTANT, PLEASE READ!

IF YOUR ORDER INCLUDES BOTH “PRE-MADE” + “CUSTOM” ITEMS:

* *THE ENTIRE ORDER WILL SHIP WHEN THE “CUSTOM” ITEMS ARE READY.* *

WANT TO RECEIVE YOUR “PRE-MADE” ITEMS EARLIER?

WE SUGGEST ORDERING “PRE-MADE” ITEMS SEPARATELY.